Our Leadership Team

Bob Smith 

Robert M. Smith: President

Bob founded Quantum Medical Business Service in 1987. Since then, Bob has led his company in achieving double-digit growth; making Quantum Medical one of the top twenty-five (25) practice management and medical billing companies in the United States. Bob is also very involved with numerous national and state organizations, related to healthcare management and medical billing, and is a founding member of the Healthcare Billing and Management Association where he has served numerous capacities over his tenure with the organization. In addition, Bob has served in numerous positions with various non-profit organizations.

Education: Virginia Polytechnic Institute and State University (Virginia Tech) - Blacksburg, VA, Bachelor of Science, Major:  Management

Memberships: Medical Group Management Association (MGMA), American College of Medical Practice Executives (ACMPE), Founding Member - Healthcare Billing and Management Association (HBMA), Radiology Business Management Association (RBMA), Board Member - American Pathology Foundation (APF)

Certifications: Certified Medical Practice Executive (CMPE), Certified Healthcare Billing and Management Executive (CHBME)

Andy Harner

Andrew S. Harner:  Senior Vice President of Finance

Andy has worked in the medical billing industry since 1993 serving in the areas of finance administration and physician practice data analysis. Prior to joining Quantum, he worked for nine years in banking and finance positions involving retail lending and corporate cash management.

Education: University of Virginia, Charlottesville, Virginia, Bachelor of Arts, Major: Economics

Memberships: Healthcare Financial Management Association

Barry Webb

Barry Webb: Senior Vice President of Operations

Barry has been with Quantum since 1987.  Barry is responsible for all billing operations from demographic/charge electronic interface setup, claims processing and electronic remittance processing.  Also, he is responsible for conversion of new clients’ accounts receivable from their existing computer system to Quantum.  Barry has been an active member of CAC for many years.

Education: Virginia Western Community College, Roanoke, Virginia, Major: Computer Information Systems

Memberships: Healthcare Information Management Systems Society, Merge Healthcare Advisory Board Member

Claye Frank

N. Claye Frank, Jr.: Senior Vice President of Business Development

Claye has been a part of Quantum Medical since 2003.  He is responsible for sales, marketing, managed care contract negotiations along with other administrative duties. Through twenty years in healthcare related organizations, Claye has negotiated numerous hospital contracts, turnkey anatomical laboratory set-up, equipment lease and purchase agreements and managed care contracting.  His experience also includes commercial anatomical and clinical laboratory management and sales with several national laboratories.

Education: East Carolina University, Greenville, North Carolina, Master of Arts
University of North Carolina, Wilmington, Wilmington, North Carolina, Bachelor of Arts, Major: Social Sciences  Minor: Economics

Memberships: American Pathology Foundation, North Carolina Medical Group Managers Association, College of American Pathology Managers Forum, American College of Healthcare Executives, Healthcare Billing and Management Association, American Society of Clinical Pathology,

Certifications: Certification Qualification in Laboratory Compliance (QLC), Board of Medical Specialty Coding, certification, Certified Compliance Professional-Physician (CCP-P), American Academy of Medical Management, certification, Executive Fellowship in Practice Management (EFPM)